Inform Direct Support

It is always best practice to have a full address recorded, our import process helps to ensure that the addresses all have the required fields.  When c...

Step 5 of the set up wizard will give you the opportunity to merge one address with another. You can make them the same by clicking on one of the yellow c...

Inform Direct will identify and merge commonly used addresses within a company, we will ensure that the addresses are consistently recorded and that they co...

There is a grey button at the top of your screen marked Your Profile. The Your Profile section will display your current details and provide the opportuni...

Inform Direct will help you rationalise differing versions of the same address to one consistent version. For example our office is sometimes called vario...

Step 6 of the set up wizard is a summary page. For the full process please see How Does the Set Up Wizard Work? At the final step, depending on whe...

Sometimes when you first register with Inform Direct it is not possible to complete the set up process. A common reason will simply be not having the 6 di...

If you have already passed on the details of the companies that you wish to import to Inform Direct, then you will find these companies in the 'Your pen...

If you have forgotten your password or your welcome email has not arrived you can request a new password by following this simple procedure: 1. Click on a...

Duplicate addresses are any addresses that are used more than once. This can be: One or more person sharing an address;  One person using the same addres...