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Why Do I Have a Dropdown on a Merged Record?
Sometimes during the import process, you may come across a dropdown option once two records are merged together. This is due to an inconsistency in the...
Mon, 30 Jan, 2023 at 12:05 PM
How Do I Change My Password?
If you have forgotten your password or your welcome email has not arrived you can request a new password by following this simple procedure: How do I re...
Thu, 15 Jul, 2021 at 2:34 PM
How Do I Attach a File to Send to Support?
To send the support team a document please use the Help button located in the bottom right hand corner of the screen in Inform Direct. 1. Click on the b...
Thu, 15 Jul, 2021 at 2:39 PM
Do I Need a Subscription Account to Manage More Than 20 Companies?
You will not be able to manage more than 20 companies on the Inform Direct platform without having a subscription account. If you currently have 20 compan...
Thu, 15 Jul, 2021 at 2:40 PM
Importing a Company Which Has Unpaid Shares
The company import process pulls through the information currently held at Companies House, including whether the shares in the company are paid. 1. Wh...
Tue, 13 Oct, 2020 at 12:16 PM
What Actions Should I Take After Importing a Company?
Now that Inform Direct has retrieved your company information from Companies House this guide will explain best practices to ensure that everything is in...
Thu, 4 Aug, 2022 at 11:20 AM
How to import a company without submitting changes to Companies House
The import process reviews Companies House data and merges records together. If there are inconsistencies in the data, a submission to Companies House will ...
Wed, 25 Oct, 2023 at 8:52 AM