FAQ

10 Ways Inform Direct Will Save You Money
Not only is Inform Direct a pleasure to use but we are confident you will find that if you offer a Company Secretarial service to clients, then it will save...
Thu, 24 Aug, 2023 at 4:40 PM
How Do I Get a Certificate of Good Standing?
Inform Direct will be pleased to arrange for a Certificate of Good Standing to be sent to the Registered Office of the Company. Here is a specimen: Bef...
Thu, 8 Oct, 2020 at 10:49 AM
How do I access the Inform Direct Support Guides?
To assist with using the software we provide a range of guides with screenshots and step by step instructions. To access the support guides follow these s...
Thu, 23 Dec, 2021 at 10:59 AM
How Secure is Inform Direct?
Our website has a specific section on security which gives details of all the measures in place.  See this note for more details about data security. Mo...
Thu, 8 Oct, 2020 at 10:50 AM
How do I email Inform Direct with a support request?
To send Inform Direct an email requesting support follow these simple steps: 1. Click the blue Help button which will always be in the bottom right of t...
Thu, 27 May, 2021 at 8:59 AM
What Browsers are Supported by Inform Direct?
Inform Direct will work with the following browsers: Chrome Safari Firefox Internet Explorer
Thu, 8 Oct, 2020 at 10:51 AM
What does Pending Mean in my Recent Activity?
If your dashboard is showing 'Pending’ under 'Recent Activity' it means that a submission has been received by Companies House and is simply wa...
Wed, 20 Mar, 2024 at 9:05 AM
What Forms Does Inform Direct Support?
Inform Direct automatically recognises if any changes you make to the details of a company will also need to be advised to Companies House. Where possible, ...
Thu, 25 Aug, 2022 at 3:25 PM
What Help is Available?
Inform Direct is designed to be easy to navigate and intuitive to use. There is plenty of 'in-line' help. For example, there are 'Helpful Info...
Fri, 9 Jul, 2021 at 2:52 PM
What If the Date of Birth is Incorrect?
Whenever a Director or PSC is appointed their Date of Birth (DoB) must be supplied. Note: It is one of the main ways Companies House are able to identify/...
Fri, 22 Mar, 2024 at 4:47 PM