Account

Where are Invoices sent?
Whenever Inform Direct raises an invoice it will be sent by email to the Invoice email address. This can be found in the Account tab. Note: This can be...
Fri, 3 Mar, 2023 at 1:18 PM
How Do I Change the Account Name or Billing Address?
Inform Direct will let you amend any of your billing details. It is easy to update any of: Account name Organisation to be Invoiced Invoices email add...
Tue, 19 Apr, 2022 at 12:34 PM
How Do I View Invoices?
You will be able to see any invoices you have paid within your Account tab that are generated after 01/02/2023 Click on the grey "Account" butto...
Fri, 3 Mar, 2023 at 1:19 PM
The Account Button
The 'Account' button is where you can access and amend account level settings such as user rights, invoice details and payment cards, amongst others...
Wed, 1 Mar, 2023 at 9:27 AM
How do I add a Payment Card?
To ensure the details are in place to complete chargeable actions or to subscribe to Inform Direct you can add card details to your account. 1. Please cli...
Tue, 13 Sep, 2022 at 2:23 PM
How Do I Edit My Account Details?
Clicking on the grey "Account" button at the top of your screen will bring up your Account details. The below is an example. Click...
Tue, 15 Jun, 2021 at 4:54 PM
How Can I Change My Settings?
'Change settings' is one of the options under Your Profile 1. Go to Your Profile and select Change settings. 2. From here you can amen...
Tue, 15 Jun, 2021 at 4:55 PM
Can Invoices be Sent Directly to ReceiptBank or Something Similar?
Inform Direct allows you to choose where any receipts are sent. A number of users have them sent directly to ReceiptBank or similar. To see where your rec...
Thu, 8 Oct, 2020 at 11:20 AM
How Do I Change the Email Address I Use to Login?
Sometimes you will want to change the email address you use to access Inform Direct. 1. Go to Your Profile at the top of the page and select 'Edit you...
Tue, 15 Jun, 2021 at 4:56 PM
Why Are Their Duplicate Entries in My Invoice Address?
Some internet browsers will remember commonly used addresses and seek to auto-populate the address for you. This why duplications can occur. For example: ...
Thu, 8 Oct, 2020 at 11:21 AM