If you have forgotten your password or your welcome email has not arrived you can request a new password by following this simple procedure:


How do I reset my password?


Alternatively, if you are already logged in:


1. Go to Your Profile, then select Change password.




2.  For security reasons you must provide a password that meets, at least, the yellow colour requirements. You will need to avoid, common words and sequences and previous passwords. You may see the below:



Note: The password must be 8 characters long.


3. For help choosing a secure password see our guide.