Inform Direct completes regular syncs with Companies House to ensure the information remains up to date. As part of these syncs, there may be occasions where inconsistencies are identified. 


Each import or sync completed by Inform Direct will see Companies House return the data currently held by them for a company.


Most cases will see data come in smoothly with no manual input required from yourself. However, at times due to the increased level of accuracy and consistency in records held on Inform Direct we may highlight differences in the information.


The differences will be identified in the personal details of individuals and in share data. 


Personal details:


Inform Direct merges records to identify that an individual has multiple roles within a company (such as director, PSC & shareholder). This merge looks to confirm that their personal data is consistent for each of their roles. 


Syncs on merged data help to ensure that where they are an officer & PSC the below information matches:


A data discrepancy will appear for individuals who have one of more of the above pieces of information differing between their roles (as officer & PSC in most cases). 



Shares:


The sync process will also identify changes to the statement of capital at Companies House. Should one of the below situations occur on a share filing or confirmation statement without the appropriate form being filed at Companies House then a discrepancy alert will appear:

  • Increase or decrease to the number of shares in issue
  • New classes of shares
  • Cessation of a class of shares
  • Change to the nominal value


See Why do I have a discrepancy with share class information?


 Note: If the correct forms have been filed with Companies House, then any changes to the share capital filed outside of Inform Direct will instead appear as unreconciled share class alert.


 

The Alert:


The discrepancy alert will appear on the company dashboard and as a check alert on your portfolio screen to indicate that there is a difference. 


The alert will confirm the type of difference identified and, if for an individual, who it relates to. There will be a yellow pencil option to View and resolve the issue or Ignore and remove it. 


We recommend resolving the issue where possible to ensure the records are correct, but do also understand there may be cases where it is not a record which you manage.   



Why we do this?


There are obvious advantages to ensuring the details for a company are correct and consistent. We also benefit from the data being tidy as it helps to streamline our sync process. 


Ideally, we would love for all changes to be made via Inform Direct so that differences do not occur, but we understand there may be situations where this is not possible.


Should you have any questions, please contact support@informdirect.co.uk