Sometimes we are asked to 'move' a company from one Portfolio to another.
This will often be the case if:
A. A user did not set up a portfolio to begin with and registered say 5 different companies with 5 different logins (each one requiring a different email address)
B. A company appointing a new professional firm.
In the case of A above this is relatively simple for Inform Direct to organise. You can email us with your instructions to put all the companies into a Portfolio. In the case of B above Inform Direct will follow this process:
1. We generally hear from the new adviser asking why they cannot import a company into their existing Portfolio. (They will have seen the 'Company already registered' message when they tried to add it.)
2. Without giving anything away Inform Direct will advise the new firm that the company has been registered by another firm or one of the directors as the case may be.
3. If it is one of the directors who has registered the company this is simple to arrange. Inform Direct will approach the director (for whom we have an email address already on the system) asking for confirmation that they are happy that the company is added to the Portfolio of their adviser. The individual may then ask for ongoing access to their company which of course Inform Direct supports.
4. If the company was registered to another professional firm then Inform Direct will ask that the new adviser have one of the directors of the company in question email Inform Direct confirming the appointment of the new adviser.
5. Inform Direct will then email the existing firm with a copy of the confirmation and ask if there is any reason why the switch should not be made.
6. Provided there is no reason why the switch should not be made e.g. a director dispute with another director opposing the switch to a new firm then Inform Direct will be able to transfer the company to the new adviser and maintain all the history of previous transactions.