Director & PSC checks will be a requirement from 18 November 2025 as part of the Economic Crime and Corporate Transparency Act (ECCTA). Inform Direct provides accountants a process to check clients via Bright Checks.


The facility to complete checks for clients is limited to those which are Authorised corporate service providers (ACSPs). Your ACSP number can be recorded under the Account tab.



1. Select the Officers/PSCs tab and the yellow pencil next to the individual the check is being completed on. Select Send identity check request.





2. The Check details screen will appear, allowing you to review the information currently held. The details of the individual will be populated from the details held on Inform Direct. 


Note: It is important to review the information below carefully, paying special attention to the name and date of birth. An incorrect name or date of birth will result in a failed identity check, and it cannot be corrected later in the process and checks are non-refundable. 


3. The Email recipient field must be populated with contact the details of the person completing the check. Take caution to ensure that the correct contact details are entered, as the recipient will have access to sensitive data. 



Note: We recommend advising your clients in advance to anticipate an email from no-reply@credas.com to avoid it being considered junk mail. 



4. The Check details screen also contains an option to select the type of check required. We recommend reading our blog on this subject for clarification of which is required: Companies House Identity Verification: are address checks required?

The check options are:

  • Biometric identity check
  • Biometric identity and address check


Once selected, please tick to confirm your consent for this information to be shared with our partner Credas who will be performing the identity check.



5. An email will be sent to the recipient from Credas. It will mention your firm is requesting the information for the essential identity checks.


We strongly recommend preparing your clients for this email to avoid them incorrectly believing it is spam/phishing. 


Note: The steps of the check are shown in our guide How the BrightChecks process works


6. The email sent to the individual will contain a link to complete the check, directing them to Bright Checks to complete the process. 


Full steps of the process are available here: How the BrightChecks identity check process works.


7. An icon will appear next to a director/PSC which has been sent a check. Initially it will show as below to indicate Identity check pending.


Note: Chaser emails are sent by Credas if the check remains incomplete at 2, 5 & 10 days from being sent. 




8. Completion of the check by the individual will update the icon. An email will also be sent as notification that it has been completed. 


If passed, the icon will appear as below:



A failed check will appear differently, see:


 In the event that a check failed, please follow the steps in this article: What happens when an identity check fails?



9. Once passed, the check status must be confirmed to Companies House in your ACSP portal, this will generate an email from Companies House to the individual containing their Companies House personal code. This is an 11 character code. 


The client will need to provide the code to you, and it can be entered within the personal details, see How to add a Companies House personal code.


An icon will appear next to the director/PSC once a code is recorded: